About the Role
Drive customer satisfaction and retention by understanding the individual needs of our customers
Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
Promote high standards for customer service, safety, and Meridian’s culture and core values in a positive team environment
Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately priced
Identify new business opportunities by cultivating and maintaining business relationships with existing customers
Actively prospect for potential clients and pursue new business relationships
Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative Meridian Landscaping
Requirements
1 year minimum of supervisory experience
A minimum of 3 years of prior customer service, management, and leadership experience within an organization in the landscaping industry or local marketplace